Terms of service

Terms of Service – Hasiyah The Label

Last Updated: 5th February 2026.

Welcome to Hasiyah The Label. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. General

These Terms apply to all visitors, users, and customers of Hasiyah The Label.
We reserve the right to update or change these Terms at any time without prior notice. Continued use of our website constitutes acceptance of any updates.

2. Products & Availability

All products are subject to availability.
We reserve the right to:

  • Limit quantities

  • Discontinue products at any time

  • Adjust pricing without notice

We aim to display product colours and details accurately, but we cannot guarantee exact colour accuracy across all screens and devices.

3. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorised to use the payment method

  • Orders may be cancelled if fraud or unauthorised activity is suspected

We reserve the right to refuse or cancel any order at our discretion.

4. Shipping & Delivery

Shipping timeframes are estimates only and may vary due to courier delays, customs, or unforeseen circumstances.
Hasiyah The Label is not responsible for delays once parcels have been dispatched.

5. Returns & Refunds

Please refer to our No Refund Policy.
Due to hygiene reasons and the nature of sleepwear, all sales are final unless items are faulty or incorrect in accordance with Australian Consumer Law.

6. Intellectual Property

All content on this website — including logos, images, designs, text, and branding — is the property of Hasiyah The Label and may not be copied, reproduced, or distributed without written permission.

7. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or misuse the site

  • Submit false or misleading information

8. Limitation of Liability

To the maximum extent permitted by law, Hasiyah The Label is not liable for:

  • Indirect or consequential losses

  • Delays in shipping

  • Website downtime or technical errors

Nothing in these Terms excludes rights you are entitled to under Australian Consumer Law.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. We only collect information necessary to process orders and improve customer experience.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled within this jurisdiction.

11. Contact

For any questions regarding these Terms, please contact:
Hasiyah The Label
Hasiyahthelabel@gmail.com